Privacy policy

The present Policy concerns the Protection of Personal Data (hereinafter “PD”) as implemented by Aquavie Technologie, a limited liability company whose registered office is located at Parc Marcel Dassault, 150 Rue Amelia Earhart, 34430 Saint-Jean-de-Védas, France, registered with the Montpellier Trade and Companies Register under identification number 833 861 248, represented by Mr. Geoffrey PERINET in his capacity as Manager, and Mr. Valery PERINET in his capacity as Manager.

This Policy describes the manner in which we collect and use your personal data in relation to the website aquavie-technologie.fr and the associated services.
This Policy does not apply to any product, service, website or content offered by third parties or governed by their own data protection policy.

This Policy highlights our guidelines and practices relating to your personal information (information concerning you that makes it possible to identify you) and its processing. This Policy may be modified at any time.

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PRESENTATION

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Aquavie Technologie is committed to protecting the confidentiality and security of your data.

Our objective is to provide you with our products and services while respecting your privacy and the commitments we have made in our two Data Protection laws:

1. Your data belongs to you

2. Your data is protected

Aquavie Technologie is committed to providing its products, services and resources in accordance with the requirements of the General Data Protection Regulation (GDPR).
Protecting the information entrusted to us is a matter to which Aquavie Technologie attaches the utmost importance.

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Aquavie Technologie hosts and manages the website aquavie-technologie.fr, which includes the processing and storage of all data collected on or through the website.
If you decide to use the website aquavie-technologie.fr, you agree that Aquavie Technologie collects and uses information concerning you, including personal and financial information, under the conditions defined in this Privacy Policy.

If you do not accept the terms of this Privacy Policy or any modification made to these terms, we kindly ask you to leave the website aquavie-technologie.fr and not to purchase any Aquavie Technologie product offered for sale on this site.

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What information is collected on aquavie-technologie.fr?

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You can use the website aquavie-technologie.fr without providing personal information to Aquavie Technologie. However, it will be necessary for you to provide certain information, including in particular:

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• your last name, first name, date of birth, address, telephone number and email address if you wish, in particular, to receive information from Aquavie Technologie

• as well as certain financial information (such as your bank card or credit card number) if you decide to purchase products offered on the site aquavie-technologie.fr, for payment of the ordered products and processing of your order.

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The user must obligatorily indicate, when creating their account, whether they are over 16 years old. Otherwise, they will not be able to order on the site aquavie-technologie.fr.

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Payment of your orders and payment details

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When you pay on our site, your payments are secure. The company Aquavie Technologie does not collect your payment data. All your banking details are collected only by our payment service provider certified PCI-DSS (Be2bill) which ensures payment security. When you pay for an order, the card used for payment is kept for the time necessary for the transaction and then for a period of 13 months from the payment in order to guarantee proof of the transaction and fight against payment card fraud.

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The information provided on the website aquavie-technologie.fr will be stored on the server of XXXX in France (see our T&Cs for this purpose).
The retention period for your personal information is 10 years. However, the number of your bank card or credit card, kept in order to facilitate the refund by Aquavie Technologie in case of exercising the right of withdrawal, will be deleted within 15 days from your receipt of the ordered product.

You can also send at any time an email asking Aquavie Technologie to delete your personal information as soon as your order has been processed and delivered (see “My account”).
Aquavie Technologie may collect non-personal information about you, even if you do not purchase any product on the website aquavie-technologie.fr.

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Information reception

Aquavie Technologie may also disclose the information you have provided if it believes in good faith that such disclosure is necessary to comply with applicable law, a subpoena or any other legal process. For example, Aquavie Technologie may disclose the information necessary to identify or contact a person or to initiate legal action against a person or entity likely to violate the General Terms and Conditions of Sale and Use of aquavie-technologie.fr or likely to cause harm or disrupt other users of the website aquavie-technologie.fr. In the event that Aquavie Technologie, or all or part of its assets, is acquired by a third party, the customer list of aquavie-technologie.fr may be included in the transferred assets.

As Aquavie Technologie does not control the privacy policies or practices of third parties to whom it transmits information about users of the site aquavie-technologie.fr, this Privacy Policy does not cover the use or disclosure of this information by those third parties.

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How do we manage the content you share on social networks?

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You may choose to use the hashtags we provide to tag your content on social networks such as Instagram, Facebook, Twitter, Pinterest, YouTube or LinkedIn.
By using these hashtags, you acknowledge and consent that your content may appear on our site and be used to link to our products or services.
We remind you that the information you make public on social networks may be viewed, used and saved by other people around the world, including in countries without legislation guaranteeing adequate protection of your personal information as defined in your country of residence.

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We also draw your attention to the fact that when you submit content using one of our hashtags, your use of social networks is exclusively governed by the general terms of those social networks. We invite you to read them and refer to them regularly.
If you no longer wish one of your contents to appear on our site, please delete it from the social network or stop using one of our hashtags.

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Links

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The website aquavie-technologie.fr may contain links to third-party websites. Aquavie Technologie has no control over the content, privacy policy, personal data protection policy or actions of these websites. The use of information you may provide to third parties on other sites, or that these third parties may collect on other websites, is not governed by this Privacy Policy.
You must carefully review the privacy and personal data protection policy of third-party websites and contact the publishers of those sites if you have any questions about how they use information concerning you.

Aquavie Technologie cannot be held responsible for any third party, its affiliates or its agents who do not use information concerning you in accordance with that third party’s privacy policy or in accordance with any contractual or legal obligation to which that third party, its affiliates or agents may be subject.

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Security

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We have implemented technical and operational measures designed to protect personal data against accidental loss, alteration, disclosure or unauthorized access.

The personal information you provide to us is stored on our password-protected secure servers behind firewalls, and we use SSL (Secure Sockets Layer) encryption to ensure that the transmission of sensitive information for payments and contributions is properly encrypted and protected.

We train our employees on the importance of data protection and specifically focus on protection measures against the unauthorized disclosure of personal data.

You are also responsible for the security of your information, in particular for keeping confidential the passwords we have given you or that you have chosen. We encrypt the passwords stored on our website to protect them against unauthorized access. We ask you not to share your password with anyone and to be cautious about the information you share in public areas of our website that may be viewed by all its users.

Unfortunately, the security of transmissions via the Internet cannot be guaranteed. We do everything we can to protect your personal data, but we are not able to guarantee the security of data you transmit through our website or any public network.
You assume the risks of any transmission of personal data. Without prejudice to any mandatory legal obligations to which we may be subject, we cannot be held responsible for any bypassing of the confidentiality or security measures contained on our website.

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Only authorized Aquavie Technologie personnel and personnel from third-party companies (e.g. service providers) have access to your personal data.
Aquavie Technologie personnel who have access to your personal data are required to comply with confidentiality regulations.

Your rights

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In accordance with your rights under European data protection legislation, you have the right to access the information we hold about you, the purpose of its use, to whom it may have been disclosed, as well as other information. We generally need one month to respond to access requests.

However, we reserve the right to verify your identity, and in the case of complex requests, we may need two months to respond.
We may also request financial compensation for administrative costs incurred in the case of excessive or manifestly unreasonable requests.

We may also request additional information to locate the data you are seeking, and certain legal exemptions exist to your right of access, in accordance with European data protection legislation.

Under European data protection legislation, you have the following rights, which can be exercised by submitting a written request to us:

1. right to correct personal data in our possession that is inaccurate or incomplete

2. right to erasure of personal data as soon as possible when it is no longer necessary for the purposes for which it was collected

3. right to object to the automated processing of your personal data, where applicable (for example, for automatic background checks)

4. right to object to the use of your personal data for direct marketing purposes

5. right to object to and/or restrict the use of personal information for a purpose other than that specified above, unless there is a legitimate reason

6. right to the portability of personal data to another data controller when the data has been collected with your consent or is used in a contractual context and processed automatically.

Please note that, in order to be fully compliant, these requests may be forwarded to third parties involved in the processing of your personal data on our behalf.

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If you wish to exercise any of these rights, please write to us at the address below.
If you make a request and are not satisfied with our response or believe that we are processing your personal data unlawfully, you have the right to file a complaint with the CNIL.

Under certain conditions, you may also request the blocking or deletion of your personal data held by NAHÉ, unless it is retained for legitimate legal purposes.

To communicate with Aquavie Technologie regarding questions or issues concerning its data processing procedure, please contact the Data Protection Officer at the following email address: info@aquavie-technologie.fr

If applicable, you must ensure that you provide Aquavie Technologie with updates or changes to the information concerning you, including in particular those relating to your postal and/or email address, so that we can send your orders to the correct address and contact you about them if necessary.

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Aquavie Technologie may also keep, for archiving purposes, copies of communications with users of the website aquavie-technologie.fr and any replies to questions or comments sent to users by our Customer Service.

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Modifications and updates to the Privacy Policy

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By using the website aquavie-technologie.fr, you agree to the collection and use of your information in the manner described in this Privacy Policy.
This Privacy Policy reflects the current professional practices within Aquavie Technologie and may be modified and updated. In the event of modification or update, the revised Privacy Policy will be posted on the website aquavie-technologie.fr, with mention of the last update date.
If you allow Aquavie Technologie to keep in its customer database the confidential information you provide on the website aquavie-technologie.fr, and Aquavie Technologie intends to disclose this information to third parties or subsidiaries in a way not stated in this Privacy Policy, Aquavie Technologie will notify you in writing and provide you with the opportunity to refuse any further use or disclosure of your personal information.

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Contact us

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If you have any questions about the Privacy Policy and NAHÉ’s practices regarding personal data protection, do not hesitate to contact us at info@aquavie-technologie.fr or by mail at Aquavie Technologie, Parc Marcel Dassault, 150 Rue Amelia Earhart, 34430 Saint-Jean-de-Védas.

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COOKIE POLICY

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What is a cookie?

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A cookie is a small text file saved on your computer, tablet or mobile device that allows data relating to your use of the website to be recorded and tracked.

aquavie-technologie.fr uses cookies in order to identify you or to store your product selection in your cart, for example. Cookies are managed by your internet browser.

By continuing to use the site aquavie-technologie.fr, you accept our cookie settings and acknowledge that you understand the terms of our cookie policy.

You can modify your preferences at any time by going to the section “Manage your cookie preferences”.

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Which cookies do we use?

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Two types of cookies are present on our site:

• Cookies strictly necessary for the functioning of the site
These cookies allow you to use the main functionalities of the site aquavie-technologie.fr such as storing your product selection in your cart. These cookies facilitate navigation and are necessary for making online purchases.

• Third-party cookies
These include statistical analysis cookies that collect information on browsing activity on our site, allowing us to improve your user experience and tailor services to your preferences. There are also advertising cookies that aim to personalize and/or improve content and browsing by offering you services likely to interest you on other websites. All information collected is anonymous.
You can modify your preferences at any time by going to the section “Manage your cookie preferences”.

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Manage your cookie preferences

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You can easily deactivate and/or delete cookies from your computer, tablet or mobile device through your browser settings.
We recommend not deactivating cookies strictly necessary for the functioning of the site (cookie marked as “mandatory” in the table “Which cookies do we use?”) because this would prevent you from ordering online and benefiting from the services of the site aquavie-technologie.fr.
To manage cookies as closely as possible to your expectations, we invite you to configure your browser by taking into account the purpose of the cookies.
More information about cookies is available on the CNIL website: https://www.cnil.fr/vos-droits/vos-traces/les-cookies/

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